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Support & Services
Support & Services Overview
Data Foundations provides a comprehensive set of services around the implementation, use and support of our products, as well as in the broader areas of Master Data, Reference Data and metadata management.
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Customer Support
Technical Support
The support staff at Data Foundations is committed to providing our customers with timely service and the highest quality technical support. Support is available on the telephone, by email, and on the Internet.
Customer Support »
For Customer Support of non-technical nature, such as billing questions, please contact your designated Customer Satisfaction Manager, or use the Customer Contact Form.
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Professional Services
The skills, best practices knowledge and wealth of experience of our Professional Services team are key to ensuring success on your MDM or metadata initiatives. The quality and customer-focused dedication of our staff have been attested to time and again by delighted customers.
Professional Services »
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Education Services
Data Foundations' Education Services provides instructor-led courses at our training centers, on-site courses at customer locations, and courses delivered on the web. These courses help our customers get up to speed on our products, as well as master the details of developing and administering fully customized solutions.
Education Services »
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A datafoundations.com account is needed to access the Resource Center. On subsequent visits to access new content in the Resource Center, you only have to sign in with your email address - you won't have to re-enter the form fields each time you visit.
You will also get periodic notification of events of interest, such as webinars, new product releases, or new additions to the Resource Center.
Additionally, each of the contact forms on the website have an "auto fill-in" option - where the contact fields get automatically filled-in when you sign in with your email address - saving you repeated entry of the same information.
You only have to create the account once, and enjoy the benefits each time you visit!
